Reference

Open capital99 Privacy Policy Clearly

capital99 Privacy Policy sets out what we collect when you create an account, check wallet status or open titles such as Super Sic Bo and Fish Hunter, and…

Account dataWallet recordsCookie choicesSecurity checks

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Explore How Privacy Policy Applies

capital99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy explains the data needed to create and maintain your account, confirm your phone number, process a wallet request and investigate an unusual sign-in. We may record payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity, but those records are

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used to match status and protect the account rather than to create a separate customer profile. We also receive device, browser and session details when you move from login to the lobby. Access depends on local law, and the current policy shown on capital99 applies to
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your use where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT YOUR WAY

Browse Privacy Help Through Support

A direct support route helps you ask about a Privacy Policy request without posting personal details in a public channel.

DATA HANDLING

Switch Through Your Privacy Controls

Privacy choices work best when each request has a clear account trail. We separate sign-in protection, wallet matching and cookie preferences so a change to one area does…

Account details

We use the name, phone contact and sign-in details you provide to create the account, confirm access and respond to…

Wallet matching

Payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity help us match a request to the…

Cookies

Cookies and similar device storage can keep a session active, remember a selected setting and help us detect unusual access.

Device security

We may record browser type, device signals, session time and access path to protect your account.

Retention period

We retain account, wallet and support records for as long as needed for the purpose described in this policy, account…

Change request

To request access, correction or deletion where available, contact us through the signed-in support path and name the record involved.

Answer Privacy Policy Searches

These Privacy Policy answers cover the account questions we expect you to ask before opening access or sending a wallet request. We explain the practical route for data access, corrections, cookies, device records and contact, while keeping the wording tied to capital99 and Indonesian payment references. If your question concerns a record not listed here, use the signed-in support path and describe the specific account event.

It covers account details, phone verification, device and browser signals, cookies, support messages, and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. It also explains purposes, retention, security handling and ways to request access or correction.

We use your phone contact to create and protect the account, complete an access check and connect a privacy request with the correct record. A phone check may appear when activity comes from an unfamiliar device. Account access depends on local law.

We may receive payment references, status results and timing connected with DANA or QRIS, along with other supported wallet or bank routes. These details help match an account request and investigate a status issue; do not send wallet passwords through support.

Send an access request through the signed-in support route, identify the account contact and state which record you want located. We verify ownership before discussing data. The records we can provide, and any limits on that request, depend on local law.

Yes, you can ask us to correct an inaccurate phone contact, account detail or support record through the account message path. Include the existing detail and the proposed correction, then complete any ownership check needed before we change the record.

Cookies can preserve a login session, store a selected preference and help identify unusual device activity. Browser controls can restrict some storage, but necessary cookies may be needed for account access. Changing them can lead to another phone check or a fresh login.

Open the signed-in support path and describe the concern without including a password, wallet PIN or full secret credential. Add the relevant date, device or payment reference when useful. We use the account contact to verify the request where local law permits.

Open capital99 Privacy Policy Clearly

Browse Privacy Help Through Support

Switch Through Your Privacy Controls

Account details

Wallet matching

Cookies

Device security

Retention period

Change request

Answer Privacy Policy Searches

01 What does the capital99 Privacy Policy cover?

02 Why does capital99 need my phone number?

03 Does the Privacy Policy record my DANA or QRIS details?

04 How can I request my personal data from capital99?

05 Can I ask capital99 to correct my account data?

06 How do cookies affect my Privacy Policy choices?

07 How do I contact capital99 about a privacy concern?

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